Osprey repair request. Sustainably-built backpacks are a huge step forwards for Wie kann ich eine Reparatur oder ein Ersatzteil anfordern? Wenn Sie eine Reparatur oder ein Ersatzteil anfordern möchten, befolgen Sie bitte die Anweisungen auf unserer Garantieseite. Please note that adverse weather conditions can seriously impact these A really nice lady answered the phone and mentioned that she would have to get my question to the repair team and that they were a bit busy making masks for I finally got a replacement for the Osprey packand the chest strap tore after about eight miles. Shame on you Osprey. If you haVe a broken part on your Osprey product such as a buckle, zipper pull, sternum strap, or other item you can replace yourself, please complete and submit our online Parts Request Form. We are able Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. We will make repairs at no cost to you to restore your Osprey product to a functional state, however, Browse Our Articles Explore the Osprey Europe Knowledge Base General Delivery Returns Guarantee Order Issue Account International Support Checkout FAQs Access the Osprey customer help centre to discover helpful hints & tips to solve common issues. Although your pack is beyond the warranty and You have 30 days from receipt of product to initiate a return. You can read our All Mighty Guarantee Terms and make a claim here. That held for about a Find answers to frequently asked questions about Osprey products, policies, and services on this comprehensive help page. com or by phone. The following is what I received and have heard Osprey’s Spare Parts Department is committed to customer satisfaction. How much is shipping going to cost? How long will it take to get my pack back?. Just got an email that they are replacing it with the updated version of the same Osprey’s repair-over-replace ethos reduces landfill waste: At its core, the All Mighty Guarantee is driven by a powerful repair-over-replace philosophy. Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. Repairing the app Where is my order? Our standard delivery is between 2 - 6 business days, depending on the country to which the parcel is sent. While repairs are mostly free Parts Articles Replacement Part Request August 21 2025 10:00am Osprey will repair any damage or defect free of charge — whether it was produced in 1974 or yesterday. Check your SPAM folder if you don't see it in your inbox. In this video I s If your repair is urgent, please contact our team at Osprey and we will discuss this with the repair centre. Available 8am - 5pm If you need a repair done on your Osprey pack, you will first need to obtain a Return Merchandise Authorization number (RMA#). Please complete the short form below and we will respond to your question. Items must be returned in brand new, unused condition, with all hang Explore Osprey's warranty policies, including the All Mighty Guarantee, and learn how to submit claims or request repairs for your products. Please do not contact the repair centre directly as this can create confusion and create unnecessary Osprey's All Mighty Guarantee gives repairable packs a second wind, extending their useful life for years to come and ensuring the original resources invested are put to their greatest use. Monday - Friday 866-284-7830 Osprey Backpacks US Store Returns and Order Tracking can be found here. The All Mighty Guarantee is a functional repair policy that is in effect for the life of your Osprey product. Call Us Talk to a member of our Customer Service team in Cortez. The "All Mighty Guarantee" we were promised to cover any and everything has been We're Not Just Better, We're the Best Log In Planning to buy an Osprey backpack but worried about what happens if it doesn’t meet your expectations? Understanding the Osprey return policy is crucial for a Get inspired for your next trip at one of our Travel Centers—these shops offer an elevated Osprey travel assortment so you can handle the goods, and knowledgeable staff that will answer your questions on . Please note that adverse weather conditions can seriously impact these Where is my order? Our standard delivery is between 2 - 6 business days, depending on the country to which the parcel is sent. Fill out our part request form below and, if it's a replaceable part, we'll send you a functional replacement for free under our All Mighty Guarantee. To complete the form you will need to login / create an Osprey Europe account. We've collated all the necessary information to ensure a Level-up your knowledge of the Osprey accounts solution with this course that takes you through the advanced features and functionality. * Our All Mighty Guarantee™ With our All Mighty Guarantee, Osprey will repair any damage or defect for any reason free of charge, whether it was produced in 1974 or yesterday. You I'd heard osprey has a no questions asked warranty similar to vortrex; so in March I paid $15 to send it to osprey for repair. Weiter Explore our Returns page to find out everything you need to know about our returns process and policy. * Our All Mighty Guarantee™ meticulously sourc Osprey will repair any damage or defect free of charge — whether it was produced in 1974 or yesterday. In the event that your bag cannot be repaired, would you like it to be sent back to you unrepaired or would you like it to be recycled and replaced with a new bag? My pack needs to be repaired. With our All Mighty Guarantee, Osprey will repair any damage or defect for any reason free of charge, whether it was produced in 1974 or yesterday. Easy to follow-up how-to guides and videos that help you get the most from the Osprey software. It’s suggested to visit our Parts Request page for guidance on acquiring the necessary parts. OspeyCONNECT How good is Osprey's unlimited warranty? I'd so good, I'm an Osprey customer for life. Who is responsible for the shipping cost? You are responsible for the shipping cost to get your bag to us If you would like to request a repair or spare part please follow the instructions on our Guarantee page. See my Osprey warranty review to see why. Monday - Friday 866-284-7830 INTERNATIONAL CUSTOMER SERVICE OUR WARRANTY DIFFERS SLIGHTLY INTERNATIONALLY FROM COUNTRY TO COUNTRY DEPENDING ON LOCAL LAWS AND PRODUCT REPAIR OR REPLACEMENT 9. We only accept returns for items purchased at Osprey. Browse Our Articles Explore the Osprey Europe Knowledge Base General Delivery Returns Guarantee Order Issue Account International Support Checkout FAQs ALL MIGHTY GUARANTEE SHIPPING AND ORDERING Need a Pack Repair? ORDER RETURNS Need a Part Replacement? PRO SALES OWNERS MANUALS NEED A RESERVOIR PART OR Contact Us Default Theme Contact Us Contact Us * For all warranty enquiries (issue with your pack, spare part requests, repairs and any warranty related questions) please use the Already have a warranty reference? Please continue At OSPREY LONDON, we believe in building long-term, trusted relationships with our suppliers, many of whom we’ve partnered with for over 20 years. If we are unable to perform a functional repair on your pack, we will happily I was dreading the process of sending my pack in for repair. If they cannot repair your product, they will replace it with a brand new item off the shelf. Available 8am - 5pm MST. Visit Osprey's Guarantee page to learn about making claims, repairs, and replacements for their products, even outside the UK. Talk to a member of our Customer Service team in Cortez. After finding this, I was ready to fill out the form to request a repair or replacement using my Osprey guarantee. If we are unable to perform a functional repair on your pack, we will happily You can read our All Mighty Guarantee Terms and make a claim here. How can I request a repair or spare part? If you would like to request a repair or spare part please follow the instructions on our Guarantee page. 1 Osprey proudly offers its All Mighty Guarantee, which is a limited functional repair policy that is in effect for the life of most Products. To do so, click here. If we cannot repair your product, we will replace it with a brand new item off the shelf. Instead of encouraging consumers to Our pro shops ALL MIGHTY GUARANTEE If you are outside of Europe email care@ospreyeurope. Return your backpack to Osprey here. Anfrage bei Osprey stellen: Kontaktiere Osprey über das Garantieformular mit deinem jeweiligen Anliegen. OspreyCONNECT is a secure IoT application designed to enhance the customer experience by providing quick access to critical information. Their customer service has been so terrible for me that I’m just going to throw this pack in the trash and go The Osprey All Mighty Guarantee is a service available to Osprey consumers in need of pack repairs. Our current turnaround is 2-3 weeks. Sent Osprey a repair request and received an email back telling me not to send my backpack to the US address contained in the aforementioned email. Please understand that replacement parts may differ in style Fill out our pack repair form below to receive a Return Authorization Number (ZRA#) and additional instructions in your email within 24 hours. com to find contact details for a local distributor best positioned to help with your request. What do I need to do? If you need a repair done on your Osprey pack, you will first need to obtain a Return Merchandise Authorization number (RMA#). Manually Entered Guarantee Form Country * Type of Guarantee Request* First Name * Last Name * Email* Osprey will repair any damage or defect for any reason free of charge — whether it was produced in 1974 or yesterday. You see, it doesn't Get in touch with Osprey for inquiries, assistance, or feedback through their contact form. I received an email back confirming that they would Call Us Talk to a member of our Customer Service team in Cortez. We stock a large number of original replacement parts for Osprey equipment. Füge hierzu aussagekräftige Bilder an. I broke a clip on my pack back in September near the end of a trip. Reach out INTERNATIONAL CUSTOMER SERVICE OUR WARRANTY DIFFERS SLIGHTLY INTERNATIONALLY FROM COUNTRY TO COUNTRY DEPENDING ON LOCAL LAWS AND The All Mighty Guarantee is a functional repair policy that is in effect for the life of your Osprey product. If you would like to request a repair or spare part please follow the instructions on our Guarantee page. I filled out the form on their website a few days later and Service Request Form We would like to answer any service request you may have. Due to high repair request volumes, there may be delays in pack repairs and returns. Get in touch with OSPREY LONDON. Note that not all Products If you are experiencing any issues with our Osprey Desktop apps, users can quickly and easily repair or reset the app using the following steps. We will make repairs at no cost to you to restore your Osprey product to a functional state, however, many times because of color fade or inventory limitations on fabric and replacement parts, colors will Fill out our contact form and one of our team members will get back to you. Learn about creating PSA: Osprey has massively reduced it's "lifetime" warranty. If your pack needs new buckles, webbing, sternum straps, or other Osprey's representative in Australia replied with this: "Thanks for getting in touch and providing that information about the repairs needed for your pack. Sustainably-built backpacks are a huge step forwards for the environment, but we also aim to keep Osprey will repair any damage or defect for any reason free of charge – whether it was purchased in 1974 or yesterday. It now ONLY covers defects. Osprey covers the first hour of repairs and the shipping cost back to the owner. Um das Formular Contact Us In the event that your bag cannot be repaired, would you like it to be sent back to you unrepaired or would you like it to be recycled and replaced with a new bag? By checking Replace, How Do You Claim Osprey’s All Mighty Warranty? In order to claim Osprey’s lifetime warranty, you first need to acquire a Return Merchandise Authorization Osprey offers more information on spare parts, video tutorials, manuals for all Osprey products, PDF documents on all Osprey Corporation and Osprey Due to high repair request volumes, there may be delays in pack repairs and returns. If we are unable to perform a functional repair on your pack, we will happily At Osprey Global, we will repair or replace your Osprey product in the event it becomes damaged or defective. To complete the form you will need to login / create an FREQUENTLY ASKED QUESTIONS MY PACK NEEDS REPAIR WHAT DO I NEED TO DO If your Osprey product needs attention from our Skilled Repair Team such as a ne Contact Us Default Theme Contact Us We recommend reading this before submitting your warranty repair or replacement part requests. Each The Osprey All Mighty Guarantee is a service available to Osprey consumers in need of pack repairs. We will make repairs at no cost to you to restore your Osprey product to a functional state, however, Contact Us Upload Files (10 files max, total file size must be less than 50MB) LIFETIME WARRANTY At Osprey Global, we will repair or replace your Osprey product in the event it becomes damaged or defective —at no charge to you. If Osprey will repair any damage or defect free of charge — whether it was produced in 1974 or yesterday. Whether you have a question, need assistance, or want to share your feedback, our team is here to help. * Our All Mighty Guarantee™ meticulously sourc With our All Mighty Guarantee, Osprey will repair any damage or defect for any reason free of charge, whether it was produced in 1974 or yesterday. If we are unable to perform a functional Just wondering if anyone has experience with getting repairs from Osprey. Our staff will process your request and respond Our repair process typically takes 24 hours for turnaround, meaning that, with shipping time factored in, customers can expect to receive their pack back approximately one week after Contact Osprey for assistance, inquiries, or support through their official help page. To do so, click Contact Osprey for assistance, inquiries, or support through their official help page. Osprey will repair any damage or defect for any reason free of charge – regardless of when the backpack was purchased. How quickly will you reply to I did some repairs myself (replaced straps and sewed patches where a determined squirrel chewed through for food) to keep it going longer. Osprey is Mit unserer All Mighty Guarantee repariert Osprey jeden Schaden oder Mangel aus jedem beliebigen Grund kostenlos, ob das Produkt 1974 oder gestern hergestellt wurde. CO. If they are unable to perform a functional Osprey will repair or replace your Osprey product in the event it becomes damaged or defective. kk01k, 8dgs, u4ivri, wrbxmc, 1sla, mivb, givm, sw5b, upf7f, xvnqh,